Return Policy

Return Policy for Sterling Aviations

At Sterling Aviations, we are committed to providing high-quality products to our customers. While our policy is generally not to accept returns, we understand that there may be exceptional circumstances. Below are the details of our return policy.

Return Eligibility:

• Limited Returns: As a general rule, we do not accept returns or exchanges. However, exceptions are made in cases where the product is defective or damaged upon arrival.

Process for Exceptional Returns:

• Damaged or Defective Items: If you receive a product that is defective or damaged, please contact us immediately. We will evaluate the situation and determine the best course of action, which may include a replacement or a special return arrangement.

Condition of Product:

• Assessment Required: For any return to be considered, the item must be in the same condition that you received it. It must also be in the original packaging.

Return Shipping:

• Case-by-Case Basis: If a return is authorized due to a defective or damaged product, we will provide instructions on how to proceed with the return shipping.

Refunds:

• Refund Policy: If a return is approved, we will process the refund to your original method of payment within a certain number of days.

Non-Returnable Items:

• Exceptions: Please note that certain types of items cannot be returned, such as custom-made orders or clearance items (if applicable).

Contact Information for Returns:

• Need Help? For any concerns or questions about our return policy, please Call us at +18173666589

Thank you for shopping at Sterling Aviations. Your satisfaction is our top priority, and we are here to ensure that your experience with us is positive, even in the rare event that something goes wrong.